My group is scheduled to travel. Are we still going?
Given the evolving nature of the situation, our operations and safety teams around the world continue to assess matters on a daily basis. In the event that the international and domestic travel bans and restrictions, governmental orders, and public health advisories will not be sufficiently lifted in time for your tour to depart as scheduled or that these or other external events make it impracticable for suppliers to provide their services at all or in a manner that does not meet our safety and quality standards we will notify your group no later than 45 days prior to departure. If this happens, your Group Leader will work with you to re-evaluate your plans and options for travel. You may also contact us to proactively reschedule your tour to a later date so that you and your group can get the full and powerful experience of exploring the world together. As a reminder, your group also has all our Peace of Mind options available to them if you would like to proactively reschedule your tour and/or elect to receive Future Travel Vouchers. We recommend that you stay in contact with your Group Leader for the most up-to-date information regarding your tour.
What’s EF doing about COVID-19?
The safety and well-being of travelers remains our top priority. Please read all about our COVID-19 updates here.
Tell me more about the EF Future Travel Voucher.
Any individual traveler who is unable to travel with their group’s rescheduled tour can receive a COVID-19 Future Travel Voucher. Our vouchers provide a ton of flexibility: You can redeem them for all sorts of programs offered through EF’s wide variety of products. They’re also in the amount of all money you paid toward your tour—including non-refundable fees. And you have 2 years to use them.
To learn more, please visit our dedicated Future Travel Voucher page.
How do I sign up for a new trip with my EF Future Travel Voucher?
Signing up is easy. Just choose which EF product you’d like to travel with, then call them directly. Not sure which product to choose? No problem. Just call 800-590-1154 to speak with a member of our senior support team. They’ll walk you through all of your options and help you find the perfect experience for you.
If I’m not able to travel, can my parents go somewhere cool instead?
Absolutely! We know they’ll find an experience they love with EF Go Ahead Tours.
How can I maximize the value of my original trip if I’m no longer able to travel with my school?
You get the maximum value out of your EF Future Travel Voucher when you use it toward travel. Plus‚ you have more than two years to explore your possibilities. As a reminder, your voucher is worth all the monies you paid toward your 2020 or 2021 tour—no fees, no deductions.
To learn more, please visit our dedicated Future Travel Voucher page.