The following excerpt has been taken from EF Educational Tours’ Booking Conditions for the 2019-2020 Travel Year.

Cancellation Policy

“The cancellation policies outlined below take into consideration the costs EF incurs long before groups ever depart. Notice of cancellation from an EF tour will only be accepted from the traveler, his or her legal guardian, or the Group Leader. The date of cancellation will be determined by the date on which EF receives notice. Cancellation refunds can only be made to the person whose name appears on the account. In order to qualify for refunds in accordance with EF’s standard cancellation policy, all payments must be received on time.

EF’s standard cancellation policy:

• 150 days or more prior to departure: Full refund less the $95 non-refundable deposit, all non-refundable fees, Global Travel Protection, and a $300 cancellation fee.
• 149 to 110 days prior to departure:  Full refund less the $95 non-refundable deposit, all non-refundable fees, Global Travel Protection, and a $500 cancellation fee.
• 109 to 45 days prior to departure: Full refund less the $95 non-refundable deposit, all non-refundable fees, Global Travel Protection, and 50% of the program price.
• 44 days or less prior to departure: No refund will be issued."

Our standard Booking Conditions state:

EF’s standard cancellation policy:

• 150 days or more prior to departure: Full refund less the $95 non-refundable deposit, all non-refundable fees, Global Travel Protection, and a $300 cancellation fee.
• 149 to 110 days prior to departure:  Full refund less the $95 non-refundable deposit, all non-refundable fees, Global Travel Protection, and a $500 cancellation fee.
• 109 to 45 days prior to departure: Full refund less the $95 non-refundable deposit, all non-refundable fees, Global Travel Protection, and 50% of the program price.
• 44 days or less prior to departure: No refund will be issued.”

Our temporary enhancement to this policy:

Individual travelers who cancel from a revised tour and do not elect an EF future travel voucher will be charged a cancellation fee based on the fee they would have been charged as of February 24, 2020 (when we "froze" cancellation fees). Cancellation fees for tours scheduled to depart through September 30, 2020 will not increase as of February 24, 2020.

Travelers cancelling from a tour may opt instead to receive an EF future travel voucher for all monies paid, including non-refundable deposits and fees. EF future travel vouchers may be redeemed for a refund of all monies paid less $500 for travelers originally scheduled to depart on or after May 15, 2020, or all monies paid less $565 for travelers originally scheduled to depart between February 24 and May 14, 2020.

Travelers choosing to cancel from a 2020 tour or revised tour may now elect to receive an EF future travel voucher for all monies paid, including non-refundable deposits and fees. See the “Peace of Mind” section for more information.

EF future travel vouchers may be redeemed for a refund of all monies paid less $500 for travelers originally scheduled to depart on or after May 15, 2020, or all monies paid less $565 for travelers originally scheduled to depart between February 24 and May 14, 2020. See the “Peace of Mind” section for more information.